VPS Reseller Implementation

Please see all the information on our new WHMCS implementation below:

Provisioning

In order to provision servers you need to follow these steps:

  1. Login to your client section
  2. Click on Services -> Order New Services
  3. On the left-hand side, click on the type of server you would like to order
  4. Once you have selected the server that you want to order, you will be taken to the checkout page. You can then select the sizing of the server, operating system etc. Once checkout is completed, your server will be created.

We operate all our Linux servers with OpenVZ/Virtuozzo or KVM (please pricing difference) All our Windows server environments are based on KVM.

Location and Infrastructure

We operate all our SA servers from the Xneelo (Hetzner) Data Centre in Samrand. All our servers are deployed with fast SSD.

WHMCS

If you would like to utilise WHMCS for the provisioning of your servers please use the KB article below:

https://my.hostafrica.co.za/index.php?rp=/knowledgebase/93/How-to-setup-Hostafricaandsharp039s-VPS-WHMCS-Reseller-Module---New-platform.html

API

If you want to connect to our reseller services via API please find the documentation here

https://my.hostafrica.co.za/index.php?rp=/knowledgebase/95/Reseller-API.html

IPs

We own a local IP-net (Afrinic).

Billing

We invoice our Resellers at the end of the month on a pay as you go basis.

https://www.hostafrica.co.za/reseller-pricing/

Setup fee

We apply a once-off setup fee. There are no other monthly fees.

Pricing

You will receive a rebate of 20% (on average) compared to our standard retail prices. Please see pricing at the below link:

https://www.hostafrica.co.za/reseller-pricing/

VM Sizes

You are only permitted to sell the same plans as we offer but you can determine your own pricing structure to your end customers.

Bandwidth

Bandwidth for Resellers is not unlimited since Bandwidth costs in South Africa are relatively expensive. Therefore, we apply a fair usage policy.

Support

For any support needs, please open a ticket under https://my.hostafrica.co.za/supporttickets.php

To enable us to assist you in a timely, efficient manner please include all necessary information, such as root password, domain names, plus a short description of the problem / or assistance needed. This will speed up the support time (and help to minimise any inconvenience) by enabling our technicians and administrators to immediately begin working on your issue.

Updates

If you would like to receive notifications on Network Status via RSS please use the information found at this link: https://my.hostafrica.co.za/networkissuesrss.php

Please do not hesitate to contact us should you have any further questions or queries.

Thank you for choosing HOSTAFRICA!

 

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