How To Create An Auto Responder For Your Email Address (Out Of Office)

How to create an autoresponder in your cPanel:

  1. Login to your cPanel
  2. Under the Mail section click on Autoresponder
  3. Click Add Autoresponder to create a new autoresponder.
  4. Choose a character set. UTF-8 is the dominant character set that most internet users encounter. UTF-8 is selected by default in cPanel. We highly encourage users to use UTF-8.
  5. Specify the interval, in hours, you wish for the autoresponder to wait between responses to the same email address.
    For example, if you set up an autoresponder with an interval of 24, and you receive an email from [email protected] at 8 am on Monday, the autoresponder will respond to his message immediately. If, however, [email protected] continues to email you throughout the day, the autoresponder will not send him another response for 24 hours after his initial email (in this case, 8 am Tuesday). If he emails you again after the 24-hour interval expires, he will receive an auto-response immediately.
    Note: If the interval is set to 0, cPanel sends an auto-response to each email.
  6. Define the email address whose mail you wish the system to respond to.
  7. In the From and Subject fields, type the username and subject you want to appear in the response.
  8. If the message includes HTML tags, click the HTML checkbox.
  9. In the Body field, type the text of the response. In the message body, you can include tags, enclosed in percent signs (%). You can use these tags to insert information, such as the incoming email's sender or subject, into the body of the email. Available tags are:
    %subject% — The subject of the message that was sent to the autoresponder.
    %from% — The name of the sender of the message received by the autoresponder, if available. (If the sender's name was not received, %from% will print the sender's email address.)
    %email% — The sender's email address.
  10. Select a start time. You can choose Immediately or Custom.
    If you select Custom, a small calendar will appear. Navigate between months using the arrows and click your preferred start date. Then, enter a start time at the bottom of the calendar, including AM or PM from the drop-down menu. Finally, click anywhere outside of the calendar box to save the configuration and to close the calendar. Your chosen date and time will appear next to the Start option.
    Note: The time is based on the user's workstation operating system time and is automatically translated into GMT. If the workstation time is wrong, the time chosen on the calendar will be proportionately wrong. Users should be aware of this issue and plan accordingly when choosing a time for a custom Auto Responder. Likewise, this feature uses 12-hour notation and will reformat times written in 24-hour notation. For example, if you write 18:30 as the start time, cPanel will automatically reformat the time to be 6:30 PM when you save and close the calendar.
  11. Select a stop time. You can choose Never or Custom.
    If you select Custom, a small calendar will pop up. Navigate between months using the arrows and click your preferred date. Then, enter a time at the bottom of the calendar and select AM or PM from the drop-down menu. Finally, click X to exit out of the calendar.
    Note: You must choose a stop time that is later than the start time.
  12. Click Create/Modify to store the new autoresponder.

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