Installing PC/Server Cloud Backup On Ubuntu Or Debian Based Distros

Please follow these steps to install Acronis Agent for Linux on Ubuntu 16.04 LTS.

1. You can download the Acronis Agent for Linux installer directly using the following command:

 sudo wget https://dl.managed-protection.com/u/baas/4.0/12.0.3957/Backup_Agent_for_Linux_x86_64.bin

2. Grant necessary permissions for the installer:

# sudo chmod 755 Backup_Agent_for_Linux_x86_64.bin

3. Install rpm:

# sudo apt-get install rpm

4. Download latest updates:

# sudo apt-get update

5. Launch the installer as root:

# sudo ./Backup_Agent_for_Linux_x86_64.bin

The installer installs old SnapAPI version 0.7.95. We will have the new version embedded with the installer in the upcoming new release, early next month.

As a workaround, I had to manually install the latest SnapAPI drivers. But will be fixed in the upcoming build and the installation should work fine without issues.

Copy the provided snapapi26_modules-0.7.101-1.noarch.rpm to the Ubuntu server using WinSCP.

6. Install alien on the server to convert rpm to deb:

# sudo apt-get install alien

7. Convert the rpm package to deb:

# sudo alien snapapi26_modules-0.7.101-1.noarch.rpm

If the system did not get updated during software update.

8. Install and compile new version of snapapi -v 0.7.101:

# sudo dpkg -i snapapi26-modules_0.7.101-2_all.deb
# sudo dkms ldtarball --archive /usr/lib/Acronis/kernel_modules/snapapi26-0.7.101-all.tar.gz
# sudo dkms {add,build} -m snapapi26 -v 0.7.101 --no-clean-kernel
# sudo dkms {build,install} -m snapapi26 -v 0.7.101 --no-clean-kernel

9. Check if the agent is installed successfully by running the command:

# acrocmd list disks

Should the agent fails to register automatically from the Backup management console - Please register manually using the following:

1. Register manually with the following command:

/usr/lib/Acronis/BackupAndRecovery/AmsRegisterHelper register https://cloud.acronis.com/ <USERNAME> <PASSWORD>

For common issues with known solutions please refer to our Knowledge Base at https://kb.acronis.com/acronis-backup-cloud

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